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Find answers to common questions about our products, services, and policies.
Ordering from Sana Raeen Studio
Browse our collections, select your desired items and size, and click Add to Cart. Go to your cart, proceed to checkout, enter your delivery address, choose a payment method, and confirm your order.
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We accept Cash on Delivery (COD), Direct Bank Transfers, and major Credit/Debit Cards via secure payment gateways.
Domestic (Pakistan): Delivery typically takes 3 to 5 working days.
International Delivery: Shipping usually takes 7 to 10 working days depending on customs and location.
Orders can be modified or canceled within 12 hours of placement by contacting our support team via WhatsApp or email before dispatch.
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We offer exchanges within 7 days of delivery if the item is damaged, defective, or incorrect. Unstitched or customized items are non-exchangeable unless there is a manufacturing defect.
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Once your order is shipped, you will receive a tracking number and courier link via email/SMS to track your shipment in real time.